Franchise Fantasy Basketball

Franchise Fantasy Basketball ("the Contest") is a season-long rotisserie style fantasy basketball game where you can start your own public league or join an existing public league. Leagues feature rotisserie style scoring with all teams competing for the league championship. Leagues are open to all players of all skill levels. You may choose the league that fits you best. The rules for this Contest are explained below.

RealTime Fantasy Sports, Inc. ("RTFS") will serve as the commissioner for fantasy basketball leagues and will be responsible for resolving any disputes that arise, such as rules violations or any other matters that may come up in connection with the Contest. All commissioner decisions by RealTime Fantasy Sports, Inc. are final.

Sign Up

You may sign up and play the Contest up until the registration deadline at any of these listed entry levels: $30, $50, $100, $125, $250, $500 per team. As part of the Official Rules, all dollar amounts are in US Dollars (USD). You may register and play as many teams as you like. You may not have more than one team in any league. If you do register more than one team, each team must be in a different league. To be prize eligible you may not own more than one team per league per household.

Deadline

For leagues drafting before tipoff on Opening Day, the season will begin with the regular season games on Opening Day. For leagues drafting after tipoff on Opening Day, the league will begin play with the Monday games immediately following the draft.

Refund Policy

After you sign up for the Contest, you may request a full refund of the purchase price up until your league is filled and if applicable, the draft order is set. After the league is filled, you may not receive a refund and all sales are final. Honoring refund requests will be subject to the sole discretion of RealTime Fantasy Sports, Inc.

Once you join a fantasy league you will have the option to switch to another league up until the league is filled and if applicable, the draft order is set or up until 30 minutes prior to the scheduled draft time. After the league has filled or if it is less than 30 minutes before the scheduled draft time you will not be allowed to switch to another league.

RealTime Fantasy Sports fantasy contests are open to:

• Legal residents of one of the fifty (50) United States and legal residents of Washington D.C., Canada, Mexico, Germany, Great Britian, Ireland, Spain, France, Denmark, Netherlands, Norway, Sweden, Australia, and New Zealand.
• Persons physically located in Connecticut, Delaware, Indiana, Iowa, Louisiana, Montana, Vermont, or Washington are expressly excluded.
• Persons physically located in Nevada and Ontario are excluded from daily fantasy sports (DFS) contests. Additional DFS game play restrictions may apply by state.
• All participants must be at least eighteen (18) years of age or older at the date of registration in the Contest. Except in Alabama and Nebraska where you must be nineteen (19) years of age or older and Arizona and Massachusetts where you must be twenty-one (21) years of age or older.
• Void where prohibited.

Should state or province law change during the registration period for the Contest, RealTime Fantasy Sports may suspend new contest registrations from that state or province beginning after the effective or enforcement date of the law. The RealTime Fantasy Sports reserves the right to other remedies and actions as required by law.

Prohibited Participants

• Any member, officer, employee or agent of RealTime Fantasy Sports Inc.
• Any spouse, child, brother, sister or parent of a member, officer, employee or agent of RealTime Fantasy Sports Inc.
• Any owner or employee of an operator of a fantasy sports website offering paid contests, or any spouse, child, brother, sister or parent of such an owner or employee.
• Any individual with access to non-public confidential information about contests of RealTime Fantasy Sports Inc.
• Any amateur or professional athlete whose performance may be used to determine the outcome of a contest.
• Any sports agent, team employee, referee, or league official associated with any sport or athletic event on which contests are based.
• Any minor.

Deposits by Minors

Persuant to state law, deposits made by a minor will be refunded within no more than two business days of discovery of such deposits.

After the last team has joined the league, the league will be locked in and the draft order will be randomly generated. The draft order is a random order of all teams that have joined the league and is not affected by when teams join the league. Once the draft order is set, all teams will be notified via email the league is locked in and the draft order has been generated. If your league does not have all the required teams, the league will be disbanded prior to the scheduled draft date and time. If your league is disbanded you will be able to join another league or create a new league. RealTime Fantasy Sports reserves the right to move the scheduled draft time up to 90 minutes to give the league sufficient time to fill with the required number of teams.

The draft will be an S-style draft with the team picking last in the first round picking first in the second round and so on. For example, in a 12 team league:

• Round 1: Team1, Team2, Team3, Team4, Team5, Team6, Team7, Team8, Team9, Team10, Team11, Team12
• Round 2: Team12, Team11, Team10, Team9, Team8, Team7, Team6, Team5, Team4, Team3, Team2, Team1
• Round 3: Team1, Team2, Team3, Team4, Team5, Team6, Team7, Team8, Team9, Team10, Team11, Team12
• Round 4: Team12, Team11, Team10, Team9, Team8, Team7, Team6, Team5, Team4, Team3, Team2, Team1

In normal drafts, each team will have 90 seconds per pick to draft a player.

If the league is designated to have a slow draft, each team will have between 2 and 8 hours to draft a player. In a slow draft the draft will pause from ~2:00am ET until 8:00am ET. Note: the clock may not pause at exactly 2:00am, it can take a couple minutes to get all leagues paused. Notifications via email, text, or the official RTFS app will be sent to team owners when they are on the clock. Team owners may select to receive notifications after each completed draft pick. RealTime Fantasy Sports reserves the right to reduce the draft time for each team in the final week before the start of the first game of the season.

After you join or create a league, you will have the opportunity to establish your own auto draft list of players.

Prior to your draft, you may customize your auto draft list to rank the players by your preferences. You may customize your draft auto draft list at any time up to and even during your draft. If you do not customize your auto draft list, the auto draft list for the draft will be the player rankings from RealTime Fantasy Sports, as they are listed at the time of your draft.

The auto draft list will be used as a fail-safe backup in case your draft clock expires before you make a pick. In the event you should fail to make a pick in the time allowed, RealTime Fantasy Sports will automatically draft a player for you. The player will be the top ranked player on your auto draft list. Players drafted automatically will be selected from your auto draft list, or from the players in the RTFS rankings without an injury designation if you do not have a list, in a manner that will fill out your team's starting lineup before the end of the draft. In order to prevent auto drafted teams from having too many players at any one position, positional maximums are configured and can be adjusted by each team. Should the draft clock expire on a team in two consecutive rounds in a draft or one round in an 8-hour slow draft, the system will set the team to auto-draft until disabled by a team owner. Auto draft selections will stand and will not be reversed.

RTFS reserves the right to pause a draft to contact players who have failed to enter the draft on time. RTFS reserves the right to correct draft mistakes within a reasonable timeframe.

Leagues designated "Auction" will use a live bidding auction style draft to establish initial team rosters. Each team will have an auction budget of $200.

After the last team has joined the league, the league will be locked in and the auction nomination order will be randomly generated. At this time all teams will be notified via email the league is locked and the auction nomination order has been randomly generated. If your league does not have the required teams, the league will be disbanded prior to the scheduled auction date and time. If your league is disbanded you will be able to join another league or create a new league. RealTime Fantasy Sports reserves the right to move the scheduled auction time up to 90 minutes to give the league sufficient time to fill with the required teams.

During the auction, each team will have 30 seconds to nominate the next player for bidding. Teams will nomination players one at a time in nomination order. Once a player has been nominated all team owners will have 20 seconds to submit bids for the nominated player. All bids will be shown to all teams. Team owners may submit unlimited bids on any player as long as each bid is at least $1 more than the current highest bid. If a new highest bid is received in the last 12 seconds of the player auction, the auction clock for the player will be reset to 12 seconds to allow all teams a chance to submit a higher bid. Once the auction clock for the player expires, the player will be awarded to the team with the highest bid.

Bids will be honored if received by system computers before the expiration of the auction countdown clock. It takes time for a team owner's computer to transmit bids from their location to the system computers, if a bid is submitted at the last second, it may not be received before the auction countdown clock expires. Bids received after the auction clock expires will not be honored.

During the auction, if the system detects a team owner is not present, the system will automatically submit bids in an attempt to build a roster for the absent team owner.

Team owners may familiarize themselves with the auction room via RealTime Fantasy Sports' free mock drafting. Team owners are encouraged to mock auction before their league auction.

Position Eligibility

Prior to the draft, all players eligible to be drafted will be published in the official player eligibility list. The list will identify each players' qualifying position(s) as of the start of the season. The position eligibility on that list will be the player's position(s) for the entire fantasy season. Final player eligibility designation is at the sole discretion of RealTime Fantasy Sports.

Roster Composition

Each team will consist of a roster of 14 players and each draft or auction will be 14 rounds. Team owners are free to choose the player mix on their roster. There are no restrictions on the number of players at any position that may be on a team's roster. Owners are not required to have a minimum number of players at any position on their roster.

Weekly Lineups

The Contest uses a single starting lineup for each team per week. A week runs from Monday's games through Sunday's games. Team owners may start or bench a player for the current week up until the beginning of the first game for that player that week. After that time that player is locked and cannot be started or benched. In addition, lineup changes are allowed one week in advance.

Each team's roster and starting lineup will consist of a maximum of:

• 14 Roster Players
• 10 Total Starters
• 2 Centers
• 3 Forwards
• 3 Guards
• 2 Flex
• 4 Reserves

Waiver Wire

Free agents will be awarded using a blind bidding system. Each team will receive 1000 blind bidding "dollars" for use in bidding on free agents. Once a team has exhausted their blind bidding dollars they will not be able to acquire additional free agents. The minimum bid on any free agent is one "dollar". Team owners may bid on free agents they wish to acquire for the next week via the waiver wire beginning each Monday morning of the season.

Player requests must be submitted by 11:59pm ET on Sunday of each week of the season. Player awards will be shortly after.

If your league draft completes before the Sunday prior to Opening Day, your league will have a preseason waiver wire the first Sunday prior to Opening Day. If your league draft finishes on or after the Sunday prior to Opening Day you will not have a preseason waiver wire period.

In the event that 2 or more teams bid the same amount for a player, the team with the lowest league standing will be awarded the player. For the preseason waiver wire and leagues using an online draft, the team with the latest position in the draft order will be awarded the player. For the preseason waiver wire and leagues using an online auction, the team nominating last will be awarded the player.

Unrestricted Free Agent Period

After the waiver wire completes, an unrestricted free agent period will open at 9:00am ET on Monday and will close when the first game starts that week. All players picked up during the unrestricted free agent period will cost $1 against the team's Free Agent Acquisition Budget (FAAB).

Protected Free Agents

In order to prevent collusion or coordinated drop trades, any player released from any roster shall remain a protected free agent until the first waiver wire of the following week. This means the player will not be available to be acquired by any team in the week the player was dropped. This only applies to players that have been on a team's roster for at least one fantasy week.

In a further effort to prevent collusion or unfair competition, if players drafted in the first 2 rounds of the league's draft or won for $30 or more at the league's auction are released they will become unavailable and declared protected free agents for the duration of the season. Team owners will be allowed to replace those players, but no team owners will be allowed to re-acquire the dropped players as free agents. RealTime Fantasy Sports, Inc. reserves the right to add any player to the list of players that will become protected free agents for the duration of the season for any reason.

Additionally, any players dropped for play in the final 4 weeks of the regular season and the playoffs will become protected free agents for the duration of the season. Team owners will still be allowed to drop and replace players, but no team owners will be allowed to acquire any of these dropped players as free agents.

Leagues are non-trading leagues.

Rotisserie Style Rules

Points are awarded to each team according to the team's order of finish in each of 9 statistical categories. You team's total score for the season is a combination of points your team has been awarded in each statistical category.

The top team in a statistical category will receive 10 points, the second place team will receive 9 points, down the line with the last place team in a statistical category receiving 1 point. If two or more teams tie for a position in any statistical category each team will receive the average number of points for tied positions. For instance, if two teams tie for second and third place in a statistical category each of the tied teams will receive (9 + 8) / 2 = 8.5 points for that category.

The statistical categories are listed below:

Fantasy team standings shall be based on total points scored of each fantasy team. The team with the most points accumulated from the 9 statistical categories shall be in first place in the league. The team scoring the fewest points will be in last place in the league.

Statistics for games that are postponed for any reason, including but not limited to work stoppage, facilities, natural disaster, disease, or terrorism, will be applied to the week in which the game is played. The statistics for postponed games will not be applied to the week the game was originally scheduled. If a postponed game is not made up or cancelled, no statistics for that game will be accumulated. RealTime Fantasy Sports reserves the right to adjust the fantasy basketball season to match any changes in the length or schedule of the National Baseball Association season such as a late start, mid-season pause or shortened season.

Scores and statistics are updated immediately as they are received from our statistics provider. Some events beyond RTFS' control can make this time longer. RealTime Fantasy Sports is not responsible for the timeliness and accuracy of the statistics.

Because the statistics are updated "live", some errors may occur. If so, statistical errors are usually corrected by our stats provider during the course of the NBA game, but may take up to 24 hours to be corrected. If an error occurs and is not corrected by our provider, RTFS will correct the stat ourselves, but only if it is overwhelmingly obvious that the stat is in error. If there is any doubt about the validity of the stat, RTFS will maintain the statistic given by its provider.

All statistics for a game are deemed final at midnight ET fourteen (14) days following the day of completion of the game. RTFS still reserves the right to change any statistic for any player at any time for any unforeseen reason.

In all leagues, no statistics from any exhibition game (such as the NBA All-Star game), one-game end of the season tie breaker games, or playoff play-in games shall be used. Statistics from the championship game of the In-Season tournament shall not be used since that game is an "extra" game on the season schedule for the two teams involved. In non-playoff leagues, no statistics from any playoff game shall be used.

RealTime Fantasy Sports is not responsible for any inaccuracies, representations, statements, graphics or content of materials that are uploaded onto its servers and website from other vendors, including but not limited to the National Basketball Association, SportRadar, and users, members, subscribers, customers or participants.

Fantasy Season

For leagues drafting before tipoff on Opening Day, the season will begin with the regular season games on Opening Day. For leagues drafting after tipoff on Opening Day, the league will begin play with the Monday games immediately following the draft. The season ends for all leagues after the conclusion of the last scheduled regular season game of the NBA season.

The NBA All-Star game, the In-Season Tournament Championship game, and any playoff games are not included in The Contest. The partial week before the NBA All-Star break that runs from Monday Feb. 10th, 2025 through Thursday Feb 13th, 2025 will be a full fantasy week. The partial week after the NBA All-Star break that runs from Thursday Feb. 20th, 2025 through Sunday Feb. 23rd, 2025 will be a full fantasy week.

If any NBA team should play thirty (30) or more regular season games, the season shall be considered a viable fantasy season. Should the NBA season end early for any circumstance, including but not limited to work stoppage, facilities, natural disaster, disease, or terrorism, the contest will end when the National Basketball Association cancels the remainder of of the season. At that time winners will be declared and prizes awarded in accordance with the league standings.

League Champion

At the conclusion of the season, the team scoring the most points for the season shall be declared the league champion ("Winner"). The team scoring the second most points for the season shall be declared 2nd place ("2nd Place") in the league. Should two or more teams be tied for the top position with the same number of points for the fantasy season, the team with highest rank in Points Scored for the season shall be declared the league champion. The team having the second highest rank in Points Scored for the season shall then be declared the second place team in the league. Should two or more teams tie for 2nd place in a league, the team with the second highest rank in Points Scored for the season shall be declared the 2nd place team in the league. The declared winners will be finalized when the last week's stats have been declared final, typically the Thursday following the season.

Leagues with $500 per Team Entry Fee

The Winner in each "Franchise Fantasy Basketball" league will receive a prize of $3,000.
The 2nd Place finisher in each "Franchise Fantasy Basketball" league will receive a prize of $1,500.

Leagues with $250 per Team Entry Fee

The Winner in each "Franchise Fantasy Basketball" league will receive a prize of $1,500.
The 2nd Place finisher in each "Franchise Fantasy Basketball" league will receive a prize of $750.

Leagues with $125 per Team Entry Fee

The Winner in each "Franchise Fantasy Basketball" league will receive a prize of $750.
The 2nd Place finisher in each "Franchise Fantasy Basketball" league will receive a prize of $350.

Leagues with $100 per Team Entry Fee

The Winner in each "Franchise Fantasy Basketball" league will receive a prize of $600.
The 2nd Place finisher in each "Franchise Fantasy Basketball" league will receive a prize of $250.

Leagues with $50 per Team Entry Fee

The Winner in each "Franchise Fantasy Basketball" league will receive a prize of $300.
The 2nd Place finisher in each "Franchise Fantasy Basketball" league will receive a prize of $125.

Leagues with $30 per Team Entry Fee

The Winner in each "Franchise Fantasy Basketball" league will receive a prize of $160.
The 2nd Place finisher in each "Franchise Fantasy Basketball" league will receive a prize of $60.

Prizes will be awarded to one individual per team. All prizes are non-transferable.

Highly experienced fantasy players will be designated in the list of entries in each league. Players will be able to view the list of participants and their designation before joining any league. Designations will be displayed as follows:

Fantasy players designated "highly experienced" or players inside the RealTime Fantasy Sports Top 1000 players are prohibited from participating daily fantasy (DFS) or the first year of season long fantasy contests advertised as beginner or novice-only.

All contests have published limits on the maximum number of entries that a single user may submit. These limits will be specified in the official rules of each contest. The maximum limits for any contest in any format will not exceed:

• One (1) entry in any contest with 12 or fewer total entries
• Two (2) entries in any contest with 13 to 36 total entries
• Three (3) entries in any contest with 37 to 100 total entries
• 3% of all entries in any contest with 100 to 4999 total entries
• One hundred fifty (150) entries in any contest with 5000 or more total entries

Participants must create an account with RealTime Fantasy Sports in order to participate in any fantasy contest. Accounts must be verified using the participant's full, legal name, current address, date of birth. RealTime Fantasy Sports uses a third-party verification system to authenticate this personal information. Customers may also validate their accounts by submitting an up-to-date government issued ID (such as a driver's license) with the participant's current address and date of birth clearly displayed. RealTime Fantasy Sports reserves the right to close any account under suspicion of fraud or submission of invalid personal information.

Participants may self-exclude themselves from participating in contest offer by RTFS.

• Participants may exclude themselves from RTFS games at any time. Exclusion periods range from 1 week to permanent closure of the account.
• During the exclusion period the participant may not access their account or participate in any contests.
• In order for a participant to permanently close their account, all winnings must first be requested for payout to the verified address on the account.
• Permanently closed accounts will have any credit balance refunded to the appropriate credit card and any bonus money will be permanently forfeited.
• Participants can self-exclude by selecting the "Self-Exclusion" link located on their account information page, or by contacting RealTime Fantasy Sports support at 636-447-1170 or by e-mail at support@rtsports.com.
• Closed accounts may only be re-opened by contacting RealTime Fantasy Sports support. Participants may not create a second account. Participants are limited to one account per customer, including closed accounts.

Contest participants will not be eligible to receive prize cash outs until their account information has been verified. Cash out payments will only be sent to the verified name and address on the account, no other name or address will accepted. If a prize winner has moved, address information will need to be re-verified before a prize payout can be issued.

All funds in verified, registered accounts are sole possession of that participant. Except in cases involving fraud (see section titled, "Fraud" below). Withdrawals from a registered participants's account by any individual other than the registered participant is strictly prohibitied. These funds are not the property of RealTime Fantasy Sports Inc. and are not available to RealTime Fantasys Sports Inc.'s creditors.

One account per participant. Persons with more than one account may have any extra accounts closed by RealTime Fantasy Sports.

US Residents

Net prize winnings of $600 or more per calednar year must be claimed as income. Participants receiving $600 USD or more in net winnings are required to submit their social security number ("SSN") for tax purposes. This SSN will be verified using the participant's account information for validity. RealTime Fantasy Sports will provide a copy of the 1099-MISC to the IRS for their records. Participants will be notified via e-mail and online of the presence of the 1099-MISC form. It is the sole responsibility of the participant to print out the form and include it in their tax return to the Unites States Internal Revenue Service ("IRS").

Non-US residents

All prize winnings are succeptible to a 30% foreign winnings withholding. Withholdings will be deducted from prize distributions and sent to the IRS. By February 15th of the next calendar year all non-US residents will have a tax form 1042-S, detailing the amount of prize money withheld, attached to their personal account. Participants will be notified via e-mail and online (when they access their personal account) of the presence of the 1042-S form. It is the sole responsibility of the participant to print out the form and determine the amount, if any, that can be re-claimed. Per tax law, RealTime Fantasy Sports will provide a copy of the 1042-S to the IRS for their records.

Full season Prize Winners will be notified by email within 48 hours after the official final results (and associated winners) are validated at the conclusion of the Contest. Prize Winners are also posted on the Contest web site. For full season or multiple week contests, the conclusion of the Contest is defined as noon Eastern time on either the Thursday following the last day of competition in the league or 2 business days following the last day of competition, whichever is the later date. For daily contests, the conclusion the Contest is defined as noon Eastern on the day following the last event of the Contest. Within 48 hours after the conclusion of the Contest all prize awards will be placed in the winner's RealTime Fantasy Sports account. Prize Winners may use the balance in their accounts to purchase additional RealTime Fantasy Sports games or they may request a prize distribution via check or direct deposit, payable in US Dollars. Prize Winners must complete an affidavit of eligibility and a liability/publicity release (unless prohibited by law) to receive a prize distribution. Failure to comply with these requirements can result in non-payment. Prize Winners are not required to spend the balance in their account nor are they required to receive a prize distribution. Account balances do not expire and may be spent on RealTime Fantasy Sports games at any time in the future.

By accepting any prize, the winners grant permission to RealTime Fantasy Sports to use their names and/or likenesses for publicity and promotional purposes without further compensation, unless prohibited by law, and agree to execute a written consent. In the event of a dispute about the identity of any entrant, entries made online are declared made by the authorized account holder of the email address submitted at the time of entry. "Authorized account holder" is defined as the natural person who is assigned to an email address by an Internet access provider, online service provider or other organization that is responsible for assigning email addresses for the domain associated with the submitted email address. A potential winner can be required to provide the sponsors with proof that the potential winner is the authorized account holder of the email address associated with the winning entry.

Sportsmanship

By registering, you agree to abide by the general sportsmanship rules set forth in these rules and fantasy games in general. You further agree to accept and abide by the rulings and the decisions of RealTime Fantasy Sports regarding all questions of sportsmanship. Sportsmanship broadly includes actions such as abusive postings and communication, colluding with other teams in the league, deliberately choosing to start incomplete or weak lineups, free agent moves for reasons other than improvement of the owner's fantasy team, and any other actions not conducive to decent, fair, and honest play. If an owner refuses to comply with the sportsmanship rules, or that an owner has acted in an unsportsmanlike manner, RealTime Fantasy Sports reserves the right to disqualify the owner and/or remove that owner from the league without a refund. All decisions by RealTime Fantasy Sports will be final.

Inappropriate, Offensive, or Commercial Communication

The league message boards, league news and league email are provided to facilitate communication with other league owners and enhance the enjoyment of your league. RealTime Fantasy Sports does not permit posting or sending messages or images, to include logos, avatars and team names that could be construed as offensive to other owners. Inappropriate communication can also include spamming team owners with commercial offers and/or posting commercial messages on the league message board. Team owners who violate these guidelines are subject to being restricted from posting in the league. Additionally, RealTime Fantasy Sports reserves the right to disqualify the owner and/or remove that owner from the league without a refund. All decisions by RealTime Fantasy Sports will be final.

All participants are required to abide by the RealTime Fantasy Sports, Inc. (RTFS) Official Policies. RTFS reserves the right to refuse participation for persons violating these terms.

Accidental Drops

In season long fantasy contests, should a team accidentally drop a player or drop the incorrect player during a free agent transaction, the team may appeal to have the player reinstated to their team. The appeal for reinstatement must occur immediately, without exception. If the appeal is not submitted immediately, for any reason, the appeal will be denied. Submission of an appeal does not guarantee a ruling in favor of the team submitting the appeal. If the team owner is a repeat offender, deemed to be using the appeal to gain an advantage or the appeal is not submitted immediately, the appeal will be denied. RTFS reserves the right to deny any appeal.

Trades

In leagues that permit trading, owners may request a review of commissioner-approved trades or commissioner-rejected trades. Trade appeals must be submitted immediately after the trade was approved or rejected. If any delay in submission occurs, for any reason, the appeal will be denied. Upon submission of an appeal, the trade will be reviewed by a panel of fantasy experts. Current injuries, bye weeks, season to date performance, team standings, and other factors will be considered. Trades that are overwhelmingly one-sided will be rejected. Trades that are arguably beneficial to both sides or arguably not overwhelmingly one-sided will be allowed to stand. Submission of an appeal does not guarantee a trade will be reversed. RTFS reserves the right to reverse any trade or let any trade stand.

All appeal decisions by RealTime Fantasy Sports are final.

Participants wishing to register complaints regarding whether his or her account has been misallocated, compromised, or otherwise mishandled may do so using the following methods:

• Via form submission
• Via e-mail, 7 days a week, at support@rtsports.com
• Via phone, Monday through Friday 8:30 AM - 5:00 PM at 636-447-1170
• Via US Mail to 8651 Old Highway N, Suite 155, Lake Saint Louis, MO 63367

Please include full name, account information, contact number (daytime and evening) and description of your complaint. RealTime Fantasy Sports will access the given information and respond either via phone or e-mail within three (3) business days. RealTime Fantasy Sports will do everything in its power to resolve the situation.

• RTFS games, contests and leagues are compliant with the Unlawful Internet Gambling Enforcement Act of 2006 under the fantasy or simulation sports game provision.
• RTFS is provided as a service for the use, entertainment and enjoyment of its users, subscribers, participants and visitors. RTFS is in no way encouraging or endorsing gambling, wagering or betting of any kind, whether legal or illegal.
• All RTFS contests that award prizes are sports simulation games ("fantasy games") where the outcome of the game is based on the skill of the participants.
• By agreeing to the Policies contained herein, any and all users, members, subscribers and participants agree to hold RealTime Fantasy Sports harmless for any action taken against them, whether legal or otherwise, for, or as a result of, gambling, wagering or betting of any kind.
• If you feel you have a gambling problem or need help controlling your gambling habits, contact the National Council on Problem Gambling at 1-800-522-4700 or visit their website at http://www.ncpgambling.org.

Internet/Technology Problems

If, for any reason, the Contest is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of RealTime Fantasy Sports which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Contest, RealTime Fantasy Sports reserves the right to cancel the contest and issue full refunds to all participants.

RealTime Fantasy Sports reserves the right at their sole discretion to disqualify any individual who tampers with the registration process or operations of the Contest and to cancel, terminates, modify or suspend the Contest. RealTime Fantasy Sports assumes no responsibility for any error, omissions, interruption, deletion, defect or delay in operation with transmission, communications, line failure, theft or destruction or unauthorized access to or allegation of entries. RealTime Fantasy Sports is not responsible for any problem or technical malfunction of any telephone network or lines, computer online systems, servers, equipment or software, failure of any email or user action to be received on account of technical problems or traffic congestion on the Internet or at any website, phone lines, or any combination thereof, including any injury or damage to a participant's computer related to or resulting from participation in the Contest. ANY ATTEMPT BY A PARTICIPANT TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE LEAGUES IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, REALTIME FANTASY SPORTS RESERVES THE RIGHT TO SEEK DAMAGES TO THE FULLEST EXTENT PERMITTED BY LAW.

Liability

RealTime Fantasy Sports is not responsible for any late, lost, garbled, misdirected, incomplete, or damaged entries; any Contest disruptions, injuries, losses or damages caused by events beyond the control of RealTime Fantasy Sports or any printing or typographical errors in any materials associated with the Contest. RealTime Fantasy Sports or any subsidiary or affiliated company of any of the foregoing, are not in any way responsible or liable for any damage, loss or injury (including death) resulting from participation in the Contest and/or acceptance and use of any prize won. RealTime Fantasy Sports is solely responsible for enacting, administering, enforcing the rules, and maintaining the integrity of the Contest. The Contest and website are not sponsored by, endorsed by, nor affiliated with, the National Football League, the National Football League Players Association, Major League Baseball, the Major League Baseball Players Association, National Basketball Association, the National Hockey League, the Professional Golfers Association, or NASCAR.

Release

By participating in the Contest, you release and agree to hold harmless RealTime Fantasy Sports, its sponsors, parent companies, subsidiaries, affiliates, directors, officers, employees and agencies from any liability whatsoever for any claims, costs, injuries, losses, or damages of any kind arising out of or in connection with the Contest or acceptance, possession, or use of any prize (including, without limitation, claims, costs, injuries and losses related to personal injuries, death, damage to or destruction of property, rights of publicity or privacy, defamation or portrayal in a false light, whether intentional or unintentional), whether under a theory of contract, tort (including negligence), warranty or other theory.

Official Rules

The Contest is subject to all United States laws, and to the Leagues official rules, and cannot be used in connection with any form of gambling. By entering the Contest, you agree to abide by the terms of the official rules and by the decisions of RealTime Fantasy Sports, which are final on all matters pertaining to the Contest. RealTime Fantasy Sports reserves the right to change the official rules at any time, in their sole discretion. Official rules are the rules posted on the Contest website.

Fraud

Entries into the Contest obtained via fraudulent means such as purchase with stolen credit card, fraudulent bank transaction, checks returned for insufficient funds, credit card chargebacks, etc. shall be disqualified from the Contest. Participants circumventing, attempting to circumvent or subverting the rules of the Contest shall be declared fraudulent and be disqualified from the Contest. RealTime Fantasy Sports reserves the right to seek legal remedies and restitution for all fraudulently acquired entries and for any transactions that defraud RealTime Fantasy Sports of Contest entry fees. Remedies and restitution may include administrative charges and attorney fees. Participants that obtain Contest entries by fraud or defraud RealTime Fantasy Sports shall forfeit all entries and all current and future Contest prizes without recourse or refund.

Terms for Apple iOS app

You acknowledge that these Terms are entered into between you and RTFS only, and that Apple is not a party to these Terms, and as between RTFS and Apple, it is RTFS that is responsible for the app and content.

You acknowledge that Apple has no obligation whatsoever to furnish any maintenance or any support services to you with respect to the App.

To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.

Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms. Upon your acceptance of the Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the Terms against you as a third party beneficiary thereof. There are no other third-party beneficiaries of the Terms.